Reports


  • 22-November-2010

    English

    Denmark - Efficient E-Government for Smarter Public Service Delivery

    Denmark is at the forefront of efforts made by countries around the world to provide and use online services and to boost a more efficient and effective public sector.

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  • 12-July-2010

    English

    Good Governance for Digital Policies: How to Get the Most Out of ICT – the Case of Spain’s Plan Avanza

    Plan Avanza has created a large-scale information society agenda addressing the need for international and inter-regional convergence in ICT access and use, and greater integration of citizens, businesses and the public administration into the information society.

  • 3-June-2010

    English

    Denmark well-placed to make the public sector more efficient and effective

    Denmark is at the forefront of efforts made by countries around the world to provide and use e-government services; and e-government in Denmark is clearly positioned to foster a more efficient and effective public sector and to provide services that are more responsive to the users’ needs.

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  • 2-April-2010

    English, , 251kb

    Towards Smarter and more Transparent Government E-GOVERNMENT STATUS SPRING 2010

    Governments are today looking at how to capitalise on their many years of e-government investments, and how to use infrastructures and e-government services already in place to drive through necessary changes in their public sectors ....

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  • 10-December-2009

    English

    Plan Avanza: Information Society Strategy for Spain

    Plan Avanza is an initiative of the Spanish Government to place Spain in a leading position within the Information and Knowledge Society. As part of its review, the OECD and the Government of Spain hosted an international workshop with policy experts to discuss the preliminary finding

  • 12-October-2009

    English

    Rethinking e-Government Services: User-centred Approaches

    This report boradly describes the shift in governments' focus on e-government development – from a government-centric to a user-centric approach. It gives a comprehensive overview of challenges to user take-up of e-government services in OECD countries and ways of improving them.

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  • 19-January-2009

    English

    Making Life Easy for Citizens and Businesses in Portugal: Administrative Simplification and e-Government

    This report, the first OECD study to analyse the successes and challenges of both administrative simplification and e-government in a national context, analyses Portugal's simplication programme, assesses its implications for the public sector and service delivery, and makes proposals for action

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  • 20-November-2008

    English

    OECD e-Government Studies: Belgium 2008

    This report shows that the development and provision of the next generation of user-focused services will require the maximisation of synergies between the federal, regional and community governments and local authorities in Belgium.

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  • 28-April-2008

    English

    OECD Public Management Reviews - Ireland: Towards an Integrated Public Service

    Ireland's economic success story is one that many OECD countries would like to emulate. Of the many factors linked to this success, the public sector’s role is key. This report analyses what the sector has accomplished so far, how it can keep renewing itself, and how it can perpetuate its success.

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  • 18-June-2007

    English

    OECD e-Government Studies: Netherlands

    This report examines whether the goal of reducing administrative burdens is sufficient in itself for e-government to transform public administrations, and ways governmental cross-level partnerships to deliver ICT-enabled services may simplify the relationship with citizens and businesses.

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