This review analyses the governance and institutional framework of digital government in Chile. It is based on the OECD Recommendation on Digital Government Strategies. It first benchmarks the institutional arrangements of ten advanced countries in the field of digital government, assessing their strategies, digital government units or bodies and policy levers, as well as the co-ordination mechanisms in place. The review then provides an in-depth look at the institutional set-up of digital government in Chile. The assessment reveals that the governance of digital government in Chile would benefit from a stronger legal basis, providing the unit leading the work on digital government with a better grounding and the necessary levers to drive the digital transformation of government and public services. Based on this analysis, the OECD advances two alternative recommendations to strengthen the institutional framework of digital government to foster public sector productivity, enhance efficiencies and improve service delivery. The strengths and weaknesses of the alternatives discussed in detail. The review includes a roadmap for the implementation of both alternatives.
English, PDF, 432kb
The OECD’s Open Government project seeks to support countries in the design and implementation of open government reforms in collaboration with their citizens and civil society organisations.
English, PDF, 763kb
This meeting addressed the use of open data for the development of territorial indicators and its potential to capture new aspects of public sector performance.
Study outlining how OECD countries are dealing with the challenges of Open Government Data with a special chapter on the policy context of OGD in the United Arab Emirates.
English, PDF, 524kb
The seminar was held to support MENA countries in developing and reinforcing their ongoing open data efforts. The seminar took place at the Training Centre of Caserta in Italy, 19-20 October 2015.
This review analyses progress and challenges of open government data in the Polish national context. It is based on existing OECD methodology and formulates recommendations that aim to help Poland improve open government data efforts and achieve impacts. The recommendations take into account the departing level of the Polish context and focus on priority needs, which in the case of Poland is the establishment of an “infrastructure” to support coherent and sustainable efforts across the administration: creation of an ecosystem of related and co-operating actors, establishment of a supportive governance framework, development of the needed skills and culture among civil servants.
Blog post reviewing the recent trends in the use of social media by governments. The article includes a look at the the top 30 government Twitter a/c's and the fastest growing accounts.
Report highlighting the changing landscape of risk and crisis communications and how social media can be a beneficial tool for crisis managers. The report introduces 12 good practices in social media and crisis communication.
Please see here for a list of OECD publications on digital government.
This working paper takes a comparative snapshot of social media use in and by OECD governments. The focus is on government institutions, as opposed to personalities, and how they manage to capture the opportunities of new social media platforms to deliver better public services and to create more open policy processes.