The 2017 edition of the OECD E-Leaders meeting will discuss how governments can best adapt to the growing role of advanced technologies in service delivery. Delegates will discuss the implications of the digital transformation in governments, including the skills base, the data infrastructure and approaches to the commissioning of ICT goods and services.
Norway has long used technology to streamline processes within the public sector and bring the government closer to citizens and businesses. Now the country is going further, seeking to transform its public sector through the full assimilation of digital technologies. The goal is to make it more efficient, collaborative, user- and data-driven, and better able to respond to the changing needs and expectations of citizens and businesses. This review analyses the efforts under way and provides policy advice to support the Norwegian government in implementing digital government.
This compendium of good practices was prepared by the OECD at the request of the G20 Anti-corruption Working Group (ACWG), to raise awareness of the benefits of the digital transformation in the public sector, including governance, productivity, economic development and social innovation.
View the latest publications, working papers and reports on innovative government practices.
Recorded message from Colin MacDonald, Chair of the Working Party of Digital Government Officials (E-Leaders), delivered at the 55th Session of the OECD Public Governance Committee on the relevance of the digital transformation and its implications for public sectors
This report benchmarks digital government strategies in MENA countries against OECD standards and best practices. Using the OECD Recommendation of the Council on Digital Government Strategies as analytical framework, the report provides an in-depth look at the efforts made by Egypt, Jordan, Lebanon, Morocco, Tunisia and the United Arab Emirates to use digital technologies strategically to support broader policy objectives. New technologies can help foster economic value creation, make institutions more inclusive, improve competitiveness and promote effective decision-making in the public sector. This report also assesses the use of ICTs to strengthen trust in government through greater openness and engagement, and suggests how MENA countries can better co-ordinate and steer the digital transformation of the public sector.
The Workshop brought together national officers responsible for e-government to discuss and approve the framework and approach for the development of a new generation of OECD digital government indicators.
OECD-ICA Webinar with an exchange views and practices on user-driven service design and delivery.
Online toolkit designed to help implement the OECD Recommendation on Digital Government Strategies. By comparing good practices across OECD countries, this site can guide decision-makers in using digital technologies to encourage innovation, transparency, and efficiency in the public sector.
Blog post on how Mexico's commitment to open data is helping to bring a broad range of innovative services to citizens.