This report presents an overview of country initiatives concerning efficient, effective
public services and open and innovative government. It focuses on four core issues:
delivery of public services in times of fiscal consolidation; a more effective and
performance-oriented public service; promotion of open and transparent government;
and strategies for implementation of a reform agenda. These issues were discussed
at the OECD Public Governance Ministerial Meeting held in Venice, Italy, in November
2010, hosted by the Italian Ministry for Public Administration and Innovation.