This report presents an overview of country initiatives concerning efficient, effective public services and open and innovative government. It focuses on four core issues: delivery of public services in times of fiscal consolidation; a more effective and performance-oriented public service; promotion of open and transparent government; and strategies for implementation of a reform agenda. These issues were discussed at the OECD Public Governance Ministerial Meeting held in Venice, Italy, in November 2010, hosted by the Italian Ministry for Public Administration and Innovation.
The NORA region is a transnational area comprising the Faroe Islands, Greenland, Iceland and coastal Norway. This review recommends strengthening co-operation across the region to improve accessibility, diversify the economic base, and ensure sustainable development of fisheries.
Public administration has entered a new age. From "less" government in the 1980s to "New Public Management" in the 1990s and early 21st century, reforms are now focusing on the quality of services for citizens and businesses and on the efficiency of administration.