Managing conflicts of interest in both the public and private sectors has become a major governance issue world-wide. Identifying and resolving specific conflicts of interest can be difficult. This Toolkit focuses on specific techniques, resources and strategies for identifying, managing and preventing conflict-of-interest situations more effectively and increasing integrity in official decision-making which might be compromised by conflicts of interest.
This Toolkit provides non-technical, practical help to enable officials to recognise problematic situations and help them to ensure that integrity and reputation are not compromised. The tools themselves are provided in generic form. They are based on examples of sound conflict-of-interest policy and practice drawn from various OECD member and non-member countries. They have been designed for adaptation to suit countries with different legal and administrative systems.
This report looks at the progress made to date and the remaining challenges the Norwegian government, long active in using information and technology to improve the quality of public services and modernise government, faces in implementing e-government.
Its e-government strategy has helped Mexico position itself among the top performers of onlines services. This report analyses and assesses remaining challenges and provides a set of proposals for action to deal with the most actual and pressing questions of e-government.