Public sector innovation and e-government

OECD Observatory of Public Sector Innovation

 

What is public sector innovation?
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Public sector innovation is about using new approaches, from policy design to service delivery, to improve the performance and responsiveness of the public sector.

Did you know?
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  • By means of the innovative approach “New Ways of Working” focusing on enhancing efficiency and effectiveness, rescheduling working time and rethinking office space, the Federal Public Service of Mobility and Transport in Belgium will be able to end the lease contract for one of its buildings in 2014 saving up to 1.7 million Euros per year.
  • In rural areas of Mexico, citizens can receive government welfare payments in community-owned stores, gas stations and telecommunications offices.
  • In Denmark, savings of up to 70% are expected by moving public service transactions from face-to-face service delivery to online self-service channels only.

What is the Observatory of Public Sector Innovation doing?
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The OECD is currently developing an Observatory of Public Sector Innovation (OPSI) which collects and analyses examples and shared experiences of public sector innovation to provide practical advice to countries on how to make innovations work. The OPSI does this by:

 

Inspiring Connecting Promoting
Inspiring

connecting

‌‌Promoting
Providing a unique collection of innovations from across the world to inspire innovators in other countries. Connecting innovators through an online platform - to be established by spring 2014 - enabling them to share their experiences and collaborate in the development of innovations. Turning analysis of concrete cases into practical guidance on how to source, develop, support and diffuse innovations across the public sector.

Interested in getting involved?

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The Observatory is led by a Task Force of 21 OECD countries, chaired by Canada and France. The Task Force meets twice a year to discuss the direction of the Observatory as well as its operational and analytical aspects.

An Associate Group drawn from academia, non-governmental organisations, commercial organisations and their philanthropic foundations, serves as a knowledge resource that the Observatory can tap into to capture a wide range of experience and research that is relevant to public sector innovation but exists beyond national governments. A meeting of the Associate Group, hosted by the OECD in Paris on 18 March 2013, welcomed a wide range of 50 experts from 18 different countries.

If your country is interested in being part of the Task Force, or if you have expertise that you think could benefit the Observatory's work, please contact: Marco.Daglio@oecd.org.

 

Want to know more?

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Download the flyer about the Observatory

Related Work
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Countries list

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