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This assessment framework provides policy makers and managers with a pioneering roadmap to design and organise sound assessments in specific public organisations and sectors. It includes practical checklists, decision-making tools and options for methodologies based on good practices.
This report looks at new thinking and practice in OECD countries in five different areas of e-government: user-focused e-government, multi-channel service delivery, approaches to common business processes, the business case for e-government, and e-goverment co-ordination.
Practicing E-Government: A Global Perspective is a book that responds to e-government's present shortcomings, while exploring a renewed understanding of e-government's visions and responsiveness.
This page provides access to ethics codes and codes of conduct for civil servants of OECD countries and further reading suggestions on the topic.
This book provides the first comparative overview of practices meant to enhance integrity throughout the whole procurement cycle, from needs assessment to contract management. It also includes numerous 'elements of good practice' identified in both and non-OECD countries.
This book takes stock of the past two decades of public sector modernisation in OECD countries. It identifies levers for reform to modernise the public sector and defines different policy paths with the common objectives of making the public sector more responsive, transparent, and efficient.
- Policy Brief : Public Sector Modernisation: The Way Forward
- Policy Brief : Public Sector Modernisation: Modernising Accountability and Control
- Policy Brief : Public Sector Modernisation: Open Government
- Policy Brief : Public Sector Modernisation: Governing for Performance
- Policy brief: Public Sector Modernisation: Changing Organisational Structures
- Policy Brief: Public Sector Modernisation: Modernising Public Employment
- Policy Brief: Public Sector Modernisation
Governance is the next issue the People’s Republic of China needs to tackle. This report shows how governance impacts on public action by looking at different policy sectors, takes stock of the progress made in public management and public finance, and explores policy options for the future.
This report offers strategic guidance for policy makers and government officials responsible for commissioning and using evaluations of public engagement. It provides an indication of the key issues for consideration and offers concrete examples drawn from current practice in 8 OECD countries.
This page provides background information on the use of alternatives to traditional command and control regulations.
This report looks at the progress made to date and the remaining challenges the Norwegian government, long active in using information and technology to improve the quality of public services and modernise government, faces in implementing e-government.