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Directorate for Public Governance

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Government at a Glance: Western Balkans

Government at a Glance: Western Balkans presents information on public governance in the Western Balkan region – covering Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, and Serbia, and compares it to OECD and OECD-EU countries. This first regional edition features 40 indicators on public finance, public employment, centre of government, budgeting practices and procedures, human resources management, public procurement, digital government, core government results and serving citizens. Governance indicators provide important benchmarks on public administration systems, practices and performance. Indicators are presented in a user-friendly format using charts, with brief descriptive analyses of the major findings, and a methodological section on the definition of the indicator and any limitations in data comparability.

Published on July 07, 2020

TABLE OF CONTENTS

Preface
Executive summary
Reader’s guide
Introduction
Public Governance Fundamentals and European Integration: Towards Convergence for the Western Balkans?
HRM practices composite indexes
Classification and definition of occupations
Additional figures accessible online
Glossary
Public finance and economics7 chapters available
General government fiscal balance
General government gross debt
General government revenues
Structure of general government revenues
General government expenditures
Structure of general government expenditures
Government investment
Public employment3 chapters available
Employment in the public sector
Gender equality in public sector employment
Gender equality in politics
Institutions3 chapters available
Profile of centres of government
Responsibilities of centres of government in policy co-ordination
Responsibilities of the centre of government in strategic planning
Budgeting practices and procedures5 chapters available
Fiscal risk management
Parliament’s role in budgeting
Budget transparency
Effective budget execution
Financial reporting
Human resources management3 chapters available
Delegation of human resources practices
Use of separate human resources management practices for senior civil servants
Learning and development in the civil service
Public procurement6 chapters available
Size of public procurement
Strategic use of public procurement
Facilitating access and ensuring a level playing field
Central purchasing bodies
E-procurement
Public procurement and the delivery of infrastructure projects
Digital government3 chapters available
Governance of digital government
Digital service design and delivery
Data-driven public sector
Core government results3 chapters available
Trust in government
The rule of law
Business environment
Serving citizens7 chapters available
Citizen satisfaction with public services and institutions
Access to legal and justice services
Timeliness of civil justice services
Effectiveness and fairness of the justice system
Quality of healthcare
Student performance and equity in education
Quality of e-government
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