Directorate for Public Governance

Benchmarking Digital Government Strategies in MENA Countries

In series:OECD Digital Government Studiesview more titles

Published on February 17, 2017

book

This report benchmarks digital government strategies in MENA countries against OECD standards and best practices. Using the OECD Recommendation of the Council on Digital Government Strategies as analytical framework, the report provides an in-depth look at the efforts made by Egypt, Jordan, Lebanon, Morocco, Tunisia and the United Arab Emirates to use digital technologies strategically to support broader policy objectives. New technologies can help foster economic value creation, make institutions more inclusive, improve competitiveness and promote effective decision-making in the public sector. This report also assesses the use of ICTs to strengthen trust in government through greater openness and engagement, and suggests how MENA countries can better co-ordinate and steer the digital transformation of the public sector.

TABLE OF CONTENTS

Foreword and Acknowledgements
Executive summary
Assessment and recommendations
Background and methodological considerations
An overview of the digital context in the MENA region
Using digital technologies to bring governments closer to citizens and businesses
Effective governance frameworks and co-ordination mechanisms for digital government
Building capacity for implementation and impact
Policy levers of digital government co-ordinating units in the OECD
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