Civil service modernisation is a key priority in Kazakhstan. This report uses the
OECD's Survey on Strategic Human Resource Management (HRM) in central governments
to examine how Kazakhstan’s practices compare against OECD countries in several strategic
areas. It explores how Kazakhstan is looking at skills and competencies throughout
the employment cycle; how performance and pay systems contribute to improving public
service quality, accessibility and responsiveness; and the role leaders and managers
play in the reform implementation process. The report suggests areas for further improvement
to help Kazakhstan develop a professional, strategic and innovative civil service.