Table of contents | How to obtain this book
The growth of Internet and e-commerce has taken ID theft to new levels. Using widely available Internet tools, thieves trick unsuspecting computer users into providing personal data, which they then use for illicit purposes.
The potential for fraud is a major hurdle in the evolution and growth of online commerce. E-payment and e-banking services -- the focus of this book -- suffer substantially from public mistrust.
Given the growth of online ID theft, many OECD member countries have taken steps to ensure that consumers and Internet users are adequately protected. These steps encompass various measures: consumer and user-awareness campaigns, new legislative frameworks, private-public partnerships, and industry-led initiatives focused on technical responses.
The purpose of this book is threefold:
to define ID theft, both online and off-line, and to study how it is perpetrated;
to outline what is being done to combat the major types of ID theft; and
to recommend specific ways that ID theft can be addressed in an effective, global manner.
Table of contents
Part I. The Scope of Online Identity Theft
Chapter 1. The Problem Posed by Online Identity Theft
A new Internet landscape | What is identity theft? | ID theft’s main elements
Chapter 2. Online Identity Theft: Tools of the Trade
ID theft based solely on malware | Key drivers of online ID theft: Phishing and its variants | Phishing techniques | Phishing evolution and trends | What online ID thieves do with the data: credit card fraud
and other abuses
Chapter 3. The Impact of Online Identity Theft
Defining the victims | Victims’ direct and indirect losses | Are there more victims off line than on line? | Remediation tools for victims
Part II. Addressing Online Identity Theft
Chapter 4. The Role of Government
How OECD countries currently define ID theft | The option of criminalising ID theft | Public education and awareness campaigns | Annex: ID Theft - Education and Government Initiatives
in OECD Countries | Annex: United States Initiatives to Combat Identity Theft
Chapter 5. Private Sector Initiatives: What Role for Industry and Internet Service Providers?
A serious private-sector threat | Annex: Private-Sector Initiatives to Educate Consumers about ID Theft
Chapter 6. International, Bilateral and Regional Initiatives
International organisations | International informal networks | Annex: Multilateral Instruments Addressing Online ID Theft | Annex: United Nations Study on Identity Fraud
Chapter 7. Online Identity Theft: What Can Be Done?
Enhancing education and awareness | Dissemination of information | Co-ordination of education initiatives | Authentication and data security | Electronic authentication | Areas for further work
Chapter 8. Conclusions and Recommendations
Part III. OECD Policy Guidance on Online Identity Theft
Introduction | Ways that education and awareness could be enhanced to prevent online ID theft | Data security | Electronic authentication | Further work
How to obtain this publication
Readers can access the full version of this book choosing from the following options:
OECD Guidelines for Consumer Protection in the Context of Electronic Commerce (1999)
OECD Policy Guidance on Online Identity Theft
Computer Viruses and Other Malicious Software: A Threat to the Internet Economy
OECD Policy Guidance for Addressing Emerging Consumer Protection and Empowerment Issues in Mobile Commerce
Promoting Consumer Education: Trends, Policies and Good Practices
Privacy Online: OECD Guidance on Policy and Practice
OECD Guidelines on the Protection of Privacy and Transborder Flows of Personal Data