1 April 2009 (OECD Conference Centre, Paris)

Draft Agenda

Opening remarks

Mr. Michael Jenkin, Chair, OECD Committee on Consumer Policy (CCP)
Mr. Bruno Parent, ICPEN President

Mr. William E. Kovacic, Commissioner, U.S. Federal Trade Commission (U.S. FTC)

 

Panel 1 - E-commerce trends

Moderator
Ms. Patricia Ruiz Velazco, Deputy Director-General, Procuraduria Federal del Consumidor (PROFECO), Mexico

 

Cross-border aspects of e-commerce

2009 report on e-commerce
Mr. David Mair, Head of Unit, European Commission, Directorate-General for Health and Consumers, Unit B1, Consumer Markets

 

The evolving consumer challenges in e-commerce

A European perspective
Ms. Monique Goyens, Director General, Bureau Européen de l’Union des Consommateurs (BEUC)

 

Typology of fraudulent commercial practices, complaints, and dispute resolution and redress cases (including a focus on new scams related to the financial crisis) 

Ms. Stacy Feuer, Assistant Director for International Consumer Protection Office of International Affairs, U.S. Federal Trade Commission (U.S. FTC)

 

Panel 2 - Portal Sites and Consumer-to-Consumer Issues

Moderator
Mr. Hugh G. Stevenson, Deputy Director, Office of International Affairs, U.S. Federal Trade Commission (U.S. FTC)

 

Empowering consumers by promoting access to the 21st century market

Ms. Marjolein Raes, Head of Government Relations Europe/SENE, eBay

 

Panel 3 - Law enforcement initiatives and challenges

Moderator
Mr. Mike Haley, Director of Consumer Protection, Office of Fair Trading (UK OFT)

 

The Norwegian experience

Presentation on Norway’s guidelines on e-commerce
Mr. Bjørn Erik Thon, Consumer Ombudsman, Norway

 

International and regional co-operation arrangements / Private sector co-operation

Presentation on the Mexico-United States-Canada Health Fraud Working Group

Presentation on the Messaging Anti-Abuse Working Group (MAAWG) and the National Cyber Forensics Training Alliance Canada (NCFTA Canada)

Ms. Andrea Rosen, Deputy Commissioner of Competition, Fair Business Practices Branch, Competition Bureau Canada

 

Public-private partnerships against cybercrime

Mr. Jean-Christophe Le Toquin, Director of Internet Safety Programs, Microsoft EMEA

 

Panel 4 – Future Directions

OECD 2009 E-commerce Conference and possible next steps

Mr. Peter Avery, Principal Administrator, OECD Committee on Consumer Policy

 

Concluding remarks

Mr. Bruno Parent, ICPEN President
Mr. Michael Jenkin, Chair, OECD Committee on Consumer Policy