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One of Chile’s biggest strengths is its very sound macroeconomic framework that reinforces its economic resilience. This is partly based on a prudent regulatory and supervisory framework governing the financial system. Furthermore, the government’s Agenda for Productivity, Innovation and Growth, co-ordinated by the Ministry of Economy with the participation of other ministries and state services, constitutes a good opportunity to use regulatory policy as a driver to reform the policymaking framework of Chile. For example, Chile has already made substantive progress in making regulations more accessible and communicating administrative requirements. However, while in Chile national regulations provide the general framework for administrative procedures and an efficient state administration, the lack of a comprehensive regulatory reform programme has reduced the possibility of achieving even better economic outcomes and unleashing resources to boost productivity. The regulatory policymaking framework lacks some key features seen in other OECD countries (e.g. stakeholder engagement, regulatory impact assessment, oversight body) that would make sure that regulations are designed in the best way. Good practices in rule-making procedures are also rather limited. This review presents the way forward for improving the government’s capacity to ensure high-quality regulation in Chile.

Regulators operate in a complex, high-risk environment at the interface between the public and the private sectors. They often share some responsibilities for the sectors and industries they regulate with other public institutions. And yet, if the lights go out, tap water stop running, trains break down or phones stop working, they are often held to account. In this challenging environment, the governance of regulators is critical. The role of the regulator and how it co-ordinates with other public institutions, the powers it is given and how it is held accountable for exercising these powers are key elements of a governance architecture that needs to be carefully crafted and appropriately implemented if the regulator is to succeed in combining effective regulation with a high level of trust. This report looks at the way in which four regulators – the Australian Competition and Consumer Commission (ACCC), the Australian Energy Regulator (AER), Portugal’s Water and Waste Services Regulation Authority (ERSAR) and the UK Office of Rail and Road (ORR) – have addressed these governance challenges. The report identifies approaches to implement accountability, transparency and co-ordination and helps identify some lessons that can help guide how these principles can be translated into practice.

This innovative book combines results from research conducted in Colombia about how communications services consumers make consumption choices with OECD expertise in regulatory policy, behavioural economics, and data analytics, in order to help improve the consumer protection regime in Colombia. It focuses on the types of incentives that should be provided to change both provider and user behaviour, and considers where appropriate regulatory interventions may be needed to ensure that these incentives are realised. This work supports the Communications Regulator of Colombia in redesigning its consumer protection regime. This effort has refocused the regulatory framework from 'protecting rights' towards making the market function best; this involves encouraging the providers to improve the quality of their services and rates offered in the market and to foster a better understanding of what is being offered and how. The book also makes specific recommendations on possible follow-up experiments to test some of the possible solutions to help communications services consumers better understand the information provided by service operators.

Les lois et les réglementations sont l’ensemble des textes qui régissent la vie quotidienne des entreprises et des particuliers. Il s’agit, pour les pouvoirs publics, d’un instrument essentiel au service de la croissance économique, de la protection sociale et de la préservation de l’environnement. Toutefois, la réglementation peut aussi s’avérer coûteuse et impuissante à atteindre ses objectifs. Ces Perspectives présentent la première analyse fondée sur des données probantes des progrès accomplis par les pays de l’OCDE en matière de « mieux légiférer ». À la lumière d’une enquête inédite réalisée auprès de l’ensemble des membres de l’OCDE, elles évaluent les progrès réalisés par les pays dans la mise en place des conditions favorables à une bonne réglementation. Cette publication apporte un éclairage unique sur l’organisation et les dispositifs institutionnels dont les pays se sont dotés pour concevoir, faire respecter et faire évoluer leur réglementation. Elle lève aussi le voile sur les aspects du cycle réglementaire qui mériteraient plus d’attention de la part des décideurs publics, et désigne les acteurs qui auraient un rôle important à jouer pour améliorer la conception, la mise en œuvre et l’évaluation des textes. Enfin, elle examine l’utilisation qui est faite de trois outils fondamentaux de la politique de la réglementation (l’analyse d’impact de la réglementation, la participation des parties prenantes et l’évaluation ex post) et propose des pistes pour les utiliser de façon plus stratégique pour l’élaboration et la mise en œuvre de la réglementation.