Egypt can use ICTs to drive public sector reform


ISBN number: 9789264178779

Publication date: 21 March 2013

The ongoing transition in Egypt has highlighted the strategic importance of new and empowering uses of information and communication technologies (ICTs) by government, citizens and business. To consolidate its democratic transition, Egypt needs to continue to move forward with public sector reforms. A better use of ICTs in the public sector can help achieve this goal.

The “OECD E-Government Review of Egypt” assesses Egyptian e-government policies and implementation, and makes recommendations for future actions. The review was conducted from May 2011 to October 2012.

The report highlights Egypt’s progress and proposes that to enhance the use of ICTs in the public sector, Egypt should:

•    focus on the added value of using ICTs, for example by ensuring uptake of online services, increasing awareness of their availability, and enhancing the deployment of mobile platforms;

•    improve co-ordination of e-government policies across the government by clarifying responsibilities, formalizing co-ordination mechanisms and monitoring progress and impact;

•    ensure and consolidate implementation capacities by boosting skills at all levels of government and by finding a common approach to managing ICT projects;

•    use ICTs to support open government initiatives, particularly in the areas of transparency and access to information, the fight against corruption, accountability, and citizens’ participation and trust.

Table of Contents

Assessment and proposals for action
Chapter 1 Introduction
Chapter 2 The e-government context in Egypt
Chapter 3 Challenges to e-government
Chapter 4 E-government leadership in Egypt
Chapter 5 Implementation of e-government
Chapter 6 E-government service delivery architecture
Chapter 7 Outputs and outcomes of e-government
Chapter 8 New ways forward: Using ICTs for openness
Annex A OECD E-government Survey results
Annex B Methodology

 Read the assessment and proposals for action


How to access this publication

Further information

For further information, journalists are invited to contact Alessandro Bellantoni, MENA-OECD Governance Programme, e-mail alessandro.bellantoni@oecd.org, telephone + 33 1  45 24 98 80, and Barbara Ubaldi, barbara.ubaldi@oecd.org, OECD E-government Project, telephone +33 1 45 24 15 26.

For more information on the MENA-OECD Governance Programme, please visit http://www.oecd.org/mena/governance.

For more information on the OECD work on public sector reforms and e-government, please visit http://www.oecd.org/gov/public-innovation.




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