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Publications & Documents


  • 2-June-2020

    English

    Protecting children online - An overview of recent developments in legal frameworks and policies

    The digital environment presents a wide range of benefits to children, whilst also exposing them to various risks, including cyberbullying, harmful content and inappropriate contact with strangers. This report provides an overview of the legal and policy actions that governments, international organisations and other stakeholders have taken to ensure a safe and beneficial digital environment for children. It considers actions taken to keep pace with technological developments, to ensure children can realise the benefits of the digital environment, and to respond to the changing digital risk landscape. The report also informed the revision of the 2012 OECD Recommendation of the Council on the Protection of Children Online, which aims to bring it into line with current and anticipated future needs of children in the digital environment.
  • 30-May-2020

    English

    Digital Government in Chile – Improving Public Service Design and Delivery

    The e-government era saw efforts to move government services online, automate internal processes and reduce administrative overheads for the public. Often technology led, those efforts sometimes led to the exclusion of some users and created digital-by-default siloes rather than coherent, cross-government, omni-channel services. Now, with the move toward digital government, OECD countries are giving greater priority to how services are designed and delivered, to ensure that digital progress benefits everyone, including those who rely on face-to-face interactions. This report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the enabling tools and resources necessary to deliver services that improve outcomes, efficiency, satisfaction and well-being. This model is used to analyse the situation in Chile and provide recommendations about how the ChileAtiende service delivery network can bring the state closer to citizens through a simpler, more efficient and transparent approach. By considering the intersection of digital, telephone and physical service channels, it recommends digital government approaches that ensure consistently high-quality service experiences for all users, in all contexts, and through all channels.
  • 7-May-2020

    English

    OECD GlobalRecalls portal - 2015-2019 enhancements

    The OECD GlobalRecalls portal was launched in 2012 as a single window for governments to share information about product recalls worldwide. It has since developed into a significant resource, with over 24 000 product recall notices and 47 participating countries, and these figures continue to grow. This report discusses the implementation of a series of enhancements to the OECD GlobalRecalls portal between 2015 and 2019, as well as support provided to jurisdictions by the OECD Secretariat between November 2018 and September 2019 to use the portal’s new API functionality. The report will inform ongoing OECD work to maintain the Portal and any future work regarding possible further enhancements.
  • 4-mai-2020

    Français

    Maintenir l’accès à l’internet en temps de crise

    Depuis le début de la crise du COVID-19, la demande de services de communication haut débit s’est envolée, certains opérateurs enregistrant jusqu’à 60 % d’augmentation du trafic internet par rapport à la période d’avant-crise.

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  • 1-May-2020

    English

    Identifying and measuring developments in artificial intelligence - Making the impossible possible

    This paper identifies and measures developments in science, algorithms and technologies related to artificial intelligence (AI). Using information from scientific publications, open source software (OSS) and patents, it finds a marked increase in AI-related developments over recent years. Since 2015, AI-related publications have increased by 23% per year; from 2014 to 2018, AI-related OSS contributions grew at a rate three times greater than other OSS contributions; and AI-related inventions comprised, on average, more than 2.3% of IP5 patent families in 2017. China’s growing role in the AI space also emerges. The analysis relies on a three-pronged approach based on established bibliometric and patent-based methods, and machine learning (ML) implemented on purposely collected OSS data.
  • 30-April-2020

    English

    Mr. Angel Gurría, Secretary-General of the OECD, at the G20 Digital Economy Task Force Ministers virtual meeting, Thursday 30 April 2020

    Mr. Angel Gurría, Secretary-General of the OECD, will attend remotely the G20 Digital Economy Task Force Ministers virtual meeting on Thursday 30 April 2020, where he will deliver remarks.

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  • 30-April-2020

    English

    Enhanced Access to Publicly Funded Data for Science, Technology and Innovation

    In increasingly knowledge-based societies and economies, data are a key resource. Enhanced access to publicly funded data enables research and innovation, and has far-reaching effects on resource efficiency, productivity and competitiveness, creating benefits for society at large. Yet these benefits must also be balanced against associated risks to privacy, intellectual property, national security and the public interest. This report presents current policy practice to promote access to publicly funded data for science, technology and innovation, as well as policy challenges for the future. It examines national policies and international initiatives, and identifies seven issues that require policy attention.
  • 28-April-2020

    English

    Protecting online consumers during the COVID-19 crisis

    The COVID-19 crisis has upended the global consumer landscape. Confinement measures have moved consumers further online, changed their demands and exacerbated behavioural biases. Many governments must strike a balance between protecting consumers’ health and safety, strengthening consumer trust, and addressing challenges to business and workers.

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  • 23-avril-2020

    Français

    Utiliser l’intelligence artificielle au service de la lutte contre le COVID-19

    Les technologies et les outils faisant appel à l’IA jouent aujourd’hui un rôle clé dans chaque aspect de la réponse à la crise du COVID-19. Pour exploiter pleinement le potentiel de l’IA au service de la lutte contre le COVID-19, les décideurs doivent veiller à ce que les systèmes d’IA soient dignes de confiance et conformes aux Principes de l’OCDE sur l’IA.

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  • 23-avril-2020

    Français

    Suivi et traçage du COVID-19: Protéger la vie privée et les données lors de l’utilisation d’applications et de la biométrie

    La divulgation d’informations personnelles peut permettre au public de mieux localiser les cas potentiels d’infection au COVID-19 et de suivre la propagation du virus dans le temps. Toutefois, les solutions numériques utilisées actuellement pour la surveillance et le confinement ont des implications variables en termes de protection de la vie privée et des données.

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