Reports


  • 5-April-2018

    English

    Consumer policy and the smart home

    Connected devices and appliances offer added convenience but also bring potential risks such as data privacy and cybersecurity threats, limitations on interoperability, complex supply chains and liability regimes, and product safety. Developing effective responses to the consumer protection issues that arise from the "smart home" will be an ongoing challenge.

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  • 29-March-2018

    English

    Consumer product safety in the Internet of Things

    There is an argument that the IoT brings new challenges for product safety and that regulatory regimes will need to be adapted. However, others argue that although the products are new, the issues are not necessarily novel and existing regulations are sufficient. This report highlights some key issues that confront product safety policy makers in this important area.

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  • 28-March-2018

    English

    Consumer protection enforcement in a global digital marketplace

    This report examines information on consumer protection enforcement authorities of OECD member and non-member countries, especially on the ability of these authorities to co-operate across borders. It is based on questionnaire responses from 31 countries, supplemented by additional research.

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  • 14-March-2018

    English, PDF, 4,533kb

    Empowering women in the digital age: Where do we stand?

    New digital tools are empowering, and can serve to support a new source of inclusive global economic growth. Now is the time to take use the digital transformation to ensure it represents a leapfrog opportunity for women and a chance to build a more inclusive digital world. This brochure represents a preliminary effort by the OECD, working with the G20, to broaden the evidence base.

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  • 23-February-2018

    English

    Bridging the rural digital divide

    This paper examines recent policy and technology approaches to bridging the digital divide in rural and remote areas in OECD countries. It also includes a summary of common challenges and good practices to bring improved communication services to individuals and communities in rural and remote regions.

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  • 4-December-2017

    English

    The evolving role of satellite networks in rural and remote broadband access

    This report describes key recent developments based on new and anticipated satellite broadband deployments in extending services to underserved areas in relation to other broadband options. It investigates important policy challenges to be considered in light of such innovation.

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  • 7-November-2017

    English

    Trust in peer platform markets: Consumer survey findings

    In order to better understand the role and drivers of consumer trust in peer platform markets, the OECD’s Committee on Consumer Policy conducted an online survey of 10,000 consumers across 10 OECD member countries. This report discusses the findings of that survey.

  • 31-October-2017

    English

    Consumer Product Safety

    OECD work on consumer product safety is aimed at strengthening information sharing on safety issues across borders.

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  • 27-October-2017

    English

    Assessing the Impact of Digital Government in Colombia - Towards a new methodology

    This review analyses the monitoring and evaluation system of Colombia's Online Government Strategy and provides recommendations for developing an impact assessment methodology for digital government. It looks at the background, evolution and current status of the Strategy, and draws insights from the first implementation of a transitional methodology. The findings will help Colombia build the tools and capacities needed to effectively and sustainably implement its digital government strategy.
  • 1-September-2017

    English

    Digital Government Review of Norway - Boosting the Digital Transformation of the Public Sector

    Norway has long used technology to streamline processes within the public sector and bring the government closer to citizens and businesses. Now the country is going further, seeking to transform its public sector through the full assimilation of digital technologies. The goal is to make it more efficient, collaborative, user- and data-driven, and better able to respond to the changing needs and expectations of citizens and businesses. This review analyses the efforts under way and provides policy advice to support the Norwegian government in implementing digital government.
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