Reports


  • 21-May-2018

    English

    Digital Government Review of Colombia - Towards a Citizen-Driven Public Sector

    This review analyses the shift from e-government to digital government in Colombia. It looks at the governance framework for digital government, the use of digital platforms and open data to engage and collaborate with citizens, conditions for a data-driven public sector, and policy coherence in a context of significant regional disparities. It provides concrete policy recommendations on how digital technologies and data can be harnessed for citizen-driven policy making and public service delivery.
  • 15-May-2018

    English, PDF, 2,343kb

    Toolkit for protecting digital consumers

    Despite the benefits and convenience of e-commerce, the ease and speed with which consumers can engage in online transactions – at anytime, anywhere, and in particular across borders – may create situations that are unfamiliar to them and put their interests at risk. This toolkit provides a set of principles and practices for protecting digital consumers and enhancing trust in e-commerce.

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  • 4-mai-2018

    Français

    Perspectives de l'économie numérique de l'OCDE 2017

    La publication biennale des Perspectives de l’économie numérique de l’OCDE examine et décrypte les évolutions et les opportunités et défis qui se font jour dans l’économie numérique. Elle met en lumière la manière dont les pays membres et les économies partenaires de l’OCDE tirent parti des technologies de l’information et des communications (TIC) et de l’internet pour atteindre leurs objectifs d’action publique. Données comparatives à l’appui, elle signale les pratiques réglementaires et les lignes d’action dont les décideurs peuvent s’inspirer pour optimiser le potentiel de l’économie numérique au service de l’innovation et de la croissance inclusive.
  • 2-May-2018

    English

    Open Government Data in Mexico - The Way Forward

    This report analyses the progresses made by Mexico in implementing the recommendations of the OECD 2016 Open Government Data Review. It identifies areas for further improvement and proposes a set of policy recommendations in areas such as institutional governance, strategic leadership, policy ownership, monitoring and reporting, and digital skills. The report underscores how open data policy can contribute to government priorities such as anti-corruption and social inclusion, and government’s crucial role in creating the conditions and opportunities for innovation and collaboration. It also underlines the role that actors from the private and third-sector, journalists and the academia play in ensuring policy continuity and sustainability.
  • 12-April-2018

    English

    Improving online disclosures with behavioural insights: Towards better outcomes for consumers

    Many countries have specific information disclosure requirements that businesses have to meet both online and off to allow consumers to make informed decisions. While the role of information disclosure policies is clear, findings from behavioural insights raise questions about the usefulness of certain forms of information disclosure. This report looks at these concerns and subsequent policy implications.

  • 5-April-2018

    English

    Consumer policy and the smart home

    Connected devices and appliances offer added convenience but also bring potential risks such as data privacy and cybersecurity threats, limitations on interoperability, complex supply chains and liability regimes, and product safety. Developing effective responses to the consumer protection issues that arise from the "smart home" will be an ongoing challenge.

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  • 29-March-2018

    English

    Consumer product safety in the Internet of Things

    There is an argument that the IoT brings new challenges for product safety and that regulatory regimes will need to be adapted. However, others argue that although the products are new, the issues are not necessarily novel and existing regulations are sufficient. This report highlights some key issues that confront product safety policy makers in this important area.

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  • 28-March-2018

    English

    Consumer protection enforcement in a global digital marketplace

    This report examines information on consumer protection enforcement authorities of OECD member and non-member countries, especially on the ability of these authorities to co-operate across borders. It is based on questionnaire responses from 31 countries, supplemented by additional research.

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  • 14-March-2018

    English, PDF, 4,533kb

    Empowering women in the digital age: Where do we stand?

    New digital tools are empowering, and can serve to support a new source of inclusive global economic growth. Now is the time to take use the digital transformation to ensure it represents a leapfrog opportunity for women and a chance to build a more inclusive digital world. This brochure represents a preliminary effort by the OECD, working with the G20, to broaden the evidence base.

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  • 23-February-2018

    English

    Bridging the rural digital divide

    This paper examines recent policy and technology approaches to bridging the digital divide in rural and remote areas in OECD countries. It also includes a summary of common challenges and good practices to bring improved communication services to individuals and communities in rural and remote regions.

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