Français, , 946kb
Ce document présente une révision de l'enquête type de l'OCDE sur l'utilisation des technologies de l'information et des communications (TIC) par les entreprises.
Français, , 469kb
La confiance qu’accordent les utilisateurs aux applications et services en ligne est une priorité croissante pour les entreprises, l’industrie et les pouvoirs publics. Ce rapport passe en revue les données disponibles de diverses sources afin d’éclairer les évolutions et progrès dans ce domaine.
This report looks at new thinking and practice in OECD countries in five different areas of e-government: user-focused e-government, multi-channel service delivery, approaches to common business processes, the business case for e-government, and e-goverment co-ordination.
The number of broadband subscriptions throughout the OECD continued to increase in the first half of 2005 from 119 million to 137 million. Broadband penetration in the OECD grew by 15% in the first half of the year to 11.8 subscribers per 100 inhabitants. As penetration grows, broadband providers in the OECD increasingly are offering voice and video services over this platform.
Practicing E-Government: A Global Perspective is a book that responds to e-government's present shortcomings, while exploring a renewed understanding of e-government's visions and responsiveness.
English, , 143kb
Report of the Workshop on Dispute Resolution and Redress in the Global Marketplace.
English, , 698kb
Digital content and digital delivery of content and information are becoming increasingly ubiquitous, driven by the expanding technological capabilities and performance of delivery platforms and the rapid uptake of broadband technologies.
Governance is the next issue the People’s Republic of China needs to tackle. This report shows how governance impacts on public action by looking at different policy sectors, takes stock of the progress made in public management and public finance, and explores policy options for the future.
This report looks at the progress made to date and the remaining challenges the Norwegian government, long active in using information and technology to improve the quality of public services and modernise government, faces in implementing e-government.
Its e-government strategy has helped Mexico position itself among the top performers of onlines services. This report analyses and assesses remaining challenges and provides a set of proposals for action to deal with the most actual and pressing questions of e-government.