This report points to the initiatives implemented by government, businesses, and civil society to measure and enhance product recall effectiveness. It also explores ways to increase consumer reactions to recall notices, based on insights from behavioural economics.
This site brings together regularly updated information on product recalls being issued around the world. It includes information on mandatory and voluntary recalls issued by a governmental body and made publicly available. Recalled products can be filtered by category and jurisdiction.
Spanish, PDF, 977kb
La OCDE ha enmendado su Recomendación sobre la Protección del Consumidor en el Comercio Electrónico. Las revisiones abordan los retos emergentes, incluidos los relacionados con el uso de datos del consumidor, calificaciones y opiniones del consumidor, el contenido digital y la competencia digital.
English, PDF, 631kb
Online behavioural advertising, which uses personal data to target ads, is now big business and has recently overtaken television to be the dominant form of advertising worldwide in terms of expenditure. It is important that consumer authorities understand how online advertising works, what the potential benefits for consumers are, and also the likely risks.
This report reflects discussions at the OECD conference on artificial intelligence held in October 2017. There was broad agreement that the rapid development of AI calls for national and international policy frameworks that engage all stakeholders.
OECD work on consumer product safety is aimed at strengthening information sharing on safety issues across borders.
Key findings from the OECD report "Digital Government Review of Sweden: Enabling government as a platform through a data-driven public sector".