Report highlighting the changing landscape of risk and crisis communications and how social media can be a beneficial tool for crisis managers. The report introduces 12 good practices in social media and crisis communication.
The report notes that industry self-regulation (ISR) can play an important role in addressing consumer issues, particularly when business codes of conduct and standards are involved. It draws on 23 case studies covering notably advertising, financial services, telecommunications, video games and software applications (apps), toys, and direct selling.
Please see here for a list of OECD publications on digital government.
This working paper describes the potential of the proliferation of new sources of large volumes of data, sometimes also referred to as "big data", for informing policy making in several areas. It also outlines the challenges that the proliferation of data raises for the production of official statistics and for statistical policies.
This working paper takes a comparative snapshot of social media use in and by OECD governments. The focus is on government institutions, as opposed to personalities, and how they manage to capture the opportunities of new social media platforms to deliver better public services and to create more open policy processes.
The Internet of things, also known as the Internet of everything or the industrial internet, is a term applied to the next 50 billion machines and devices that will go online in the coming two decades. All stakeholders will have to evaluate whether their policies and practices enable or inhibit the ability of economies and societies to seize the benefits.
Like its better known cousin ‘Black Friday’, ‘Cyber Monday’ is a marketing term to mark the kick-off of the holiday shopping season, right after Thanksgiving, in the US. Unlike Black Friday though, Cyber Monday is all about e-commerce.
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India adopted a broad-based strategic approach to e-government in 2006 through the National E-Governance Plan. The plan set out key priority areas such as the creation of shared data and service centres. However, these changes have so far had little effect on overall governance and citizens’ quality of life.