G20-World Bank-OECD conference on empowering consumers of financial products and services


Empowering Consumers of Financial Products and Services through Improved Financial Literacy/Capability and Effective Consumer Protection Systems

13-14 June 2013 - Moscow, Russian Federation

Briefing by the Russian G20 Sherpa Ksenia Yudaeva - 13 June 2013‌Find videos, photos, briefings and a summary of the discussions on the G20 conference page


This two-day event, organised by the World Bank and the OECD under the auspices of the Russian G20 Presidency, explored strategies for developing financial literacy and capability supported by the Russia/World Bank/OECD Trust Fund on Financial Literacy and Education and building effective consumer protection systems. Discussions focused on:

  • Financial education and consumer protection strategies
  • Measuring financial literacy/capability and evaluating financial education programmes
  • Promoting young people’s financial competencies and developing innovative communication channels to improve financial behaviour
  • Global initiatives and trends in financial consumer protection policy and regulation

Participants included high-level G20 and non-G20 officials and experts from ministries of finance and education, central banks, regulatory and supervisory authorities, officials of State governments and international organisations, the private sector, the academic and civil community as well as NGOs.


Documents and links

G20 High-level Principles on Financial Consumer Protection
G20-OECD Task Force on Financial Consumer Protection
Russia/World Bank/OECD Trust Fund on Financial Literacy and Education

Website of Russia's G20 Presidency
Financial Literacy and Consumer Protection: Overlooked Aspects of the Crisisversion française  (pdf)
Policy Framework for Effective and Efficient Financial Regulation: General Guidance and High-Level Checklist | version française (pdf)
OECD Gateway for Financial Education








Ms. Jennah Huxley,


Ministry of Finance of Russia

Ms. Elena Ilina,,
Tel: +7 49 59 13 47 01




Documents connexes