The Toolkit presents best international practice to support improvements and help build the capacity of environmental inspectorates in transition economies.
Part One introduces general aspects of compliance assurance from the perspective of policy and regulatory development, and human behaviour.
Part Two focuses on issues of environmental inspectorate management and is constructed around the concept of strategic management. Insights are provided into its elements, such as: problem analysis; strategy formulation; strategy implementation; and management of personnel, financial, and material resources.
Part Three analyses key tasks carried out by inspectors, such as profiling the regulated community, promoting compliance through communication, choosing the right type of inspection approaches, developing inspection programmes, promoting self-monitoring systems, and providing non-compliance responses. The basics of performance evaluation are also presented.
Part Four describes the organisation of on-site visits, from the planning of an inspection to the reporting phase, and post-inspection activities. This part also gives guidance on how effective interviewing and negotiations can be conducted, and how to solve conflicts. Finally, some fundamental rules of sampling are presented.
Throughout the Toolkit, case studies, examples of internal guidelines, and checklists are presented.