As ageing societies are pushing a growing number of frail old people into needing
care, delivering quality long-term care services – care that is safe, effective, and
responsive to needs – has become a priority for governments. Yet much still remains
to be done to enhance evidence-based measurement and improvement of quality of long-term
care services across EU and OECD countries. This book offers evidence and examples
of useful experiences to help policy makers, providers and experts measure and improve
the quality of long-term care services.