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pdf,295Kb,English | View long abstract
20-Nov-2009
Governments, working together with consumer organisations, teachers’ and parents’ associations and other civil society groups, should do more to promote consumer education. The aim should be to help ...
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English | View long abstract
15-Apr-2009
As more and more children use the Internet every day, the benefits they enjoy and the risks they face grow exponentially. What are the risks children face online? What policies are in place to protect them? How could these policies be improved?
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English | View long abstract
20-Mar-2009
The Committee for Information Computer and Communications Policy has approved a framework to govern the participation of non-governmental stakeholders in its work and that of its working parties.
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pdf,825Kb,English | View long abstract
20-Jun-2008
The policy guidance lays out the policy responses that need to be in place to ensure that consumers engaging in mobile commerce transactions are adequately informed, and are protected against security or privacy risks.
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pdf,764Kb,English | View long abstract
20-Jun-2008
The policy guidance calls upon countries to implement effective educational measures to prevent consumers from becoming victims on-line.
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pdf,294Kb,English | View long abstract
18-Jun-2008
This Recommendation is designed as a general framework for Member countries to foster wider and more effective use of public sector information and content, and the generation of new uses from it.
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pdf,322Kb,English | View long abstract
18-Jun-2008
The disruption or destruction of critical information infrastructures (“CII”) could have serious consequences. This Recommendation is derived from best practices for CII protection identified in an OECD background report comparing policies in seven countries.
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pdf,127Kb,English | View long abstract
12-Feb-2008
OECD Recommendation on Consumer Dispute Resolution and Redress - Mexico
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English | View long abstract
16-Jul-2007
On 12 July 2007, OECD Member countries adopted a Recommendation on Consumer Dispute Resolution and Redress to provide governments with a framework to help consumers resolve disputes and settle claims with business.
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