|
Monitoring and Improving Quality in Long-Term Care
Statistics and analysis on LTC typically focus on what “goes in” LTC systems (i.e., inputs, such as human and financial resources) and what “goes out” (i.e., volume outputs, such as service users). Yet policy makers are concerned about outcomes and effectiveness, in other words, about the quality of care delivered to users. Several elements of quality are relevant, ranging from responsiveness and user satisfaction, to user protection (e.g., avoidance of abuse, protection of users’ rights), and maintenance or, where possible, improvements in functioning. Due to difficulties in measuring outcomes, some OECD countries have initially developed measures to regulate and monitor LTC-setting (infra) structures and care processes.
This 2011-2012 project will examine available initiatives and offer suggestions to develop policies on quality and user satisfaction in long-term care (LTC) systems across OECD countries. The project focuses on three main elements: i) Quality monitoring and control systems; ii) Regulation of quality in LTC systems; iii) Policies to address quality shortcomings, including training of carers and LTC workers. The main outcome of the project will be comparative analytical report, planned for release towards the end of 2012.
|
Follow us
E-mail Alerts Blogs