National Contact Points for the OECD Guidelines for Multinational Enterprises

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The National Contact Point (NCP) is a government office responsible for encouraging observance of the Guidelines in a national context and for ensuring that the Guidelines are well known and understood by the national business community and by other interested parties. The NCP gathers information on national experiences with the Guidelines, handles enquiries, discusses matters related to the Guidelines and assists in solving problems that may arise in this connection. When issues arise concerning implementation of the Guidelines in relation to specific instances of business conduct, the NCP is expected to help resolve them. Generally, issues are dealt with by the NCP in whose country the issue has arisen. Any person or organisation may approach a National Contact Point to enquire about a matter related to the Guidelines.

Because of the central role it plays, the effectiveness of the NCP is a crucial factor in determining how influential the Guidelines are in each national context. While it is recognised that governments should be accorded flexibility in the way they organise NCPs, it is nevertheless expected that all NCPs should function in a visible, accessible, transparent and accountable manner. These four criteria should guide NCPs in carrying out their activities. They also assist the Investment Committee in discussing the conduct of NCPs. NCPs are therefore accountable not only to their national constituencies, but to their peers and the Committee as well. The 2000 review enhanced this accountability by calling for annual reports of NCP activity, which serve as a basis for exchanges of view on the functioning of the NCPs among the adhering governments.

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