By country: Belgium

Governement programmes

• Consumer protection, Banking, Finance and Insurance Commission (CBFA)
• National Bank of Belgium (Banque Nationale de Belgique BNB): www.nbb.be

Civil society programmes

• Insurance ombudsman services: www.ombudsman.as:
  This website provides FAQ regarding the different types of life and non-life insurance. The information is easy to understand and targeted at the general public.
• Mediation Service Banks-Credit-Investments: www.ombfin.be:
  This website provides information on investments..
• Consumer association CRIOC (Centre de Recherche et d'Information des Organisations de
  Consommateurs): www.oivo-crioc.org
• Consumer association Test-Achats: www.test-achats.be
• Observatoire du Crédit et de l'Endettement (excessive debt and credit observatory): www.observatoire-credit.be
• Vlaams Centrum voor Schuldbemiddeling: www.centrumschuldbemiddeling.be 
  

Private sector

• Professional association of the Belgian financial sector Febelfin, www.febelfin.be:
  Febelfin offers financial news for general public on its website, and publishes leaflets that can be either downloaded on Internet or ordered. The Febelfin Academy (www.febelfin-academy.be ) offers as well various trainings in banking and finance targeted at professionals of the sector.
• Professional association of insurance companies Assuralia: www.assuralia.be:
  Assuralia provides information on key insurance issues through a FAQ section on its website, as well as offers an 'advice of the week' for consumers and key articles on insurance. Information is also available by type of insurance (car, fire, accident, work accident, health, life, environment). The association provides as well information targeted at teachers. Assuralia manages a training center called Insert which offers training to professionals of the insurance sector.