Workshop on global ICT services sourcing post-crisis: trends and developments

A workshop on trends and prospects for international sourcing of ICT services, organised by the OECD in co-operation with the Information Technology Industry Development Agency (ITIDA) of Egypt under the auspices of the Egyptian Ministry of Communications and Information Technology, took place just prior to, and at the same venue as, the 4th meeting of the Internet Governance Forum.

Date:  Saturday, 14 November 2009

Venue: Maritim Jolie Ville Golf & Resort Hotel, Sharm el-Sheikh (Egypt)

The aims of the workshop were to examine recent trends in international sourcing in view of the crisis. It was designed to provide an overview of recent developments, the needs of the IT services demand side, challenges on the supply side, and to draw out lessons for strategy and policy. The workshop was structured around the following themes:  

• New ICT services and developments in established services
• Implications of global sourcing for developing countries
• Views of ICT services buyers
• The impacts of the crisis
• New providers of services: beyond the storm 
• Building the framework for successful services development and supply.

Programme: click here. 

Presentations: 

• The changed agenda in the global sourcing industry: perspective and developments, by Detlev J. Hoch
• Global Sourcing of IT-based Services and Developing Countries by Randeep Sudan
• Credit Suisse's Journey from Scale to Skill, by Jon Theuerkauf
• Globally Integrated Capabilities without borders, by Nancy Thomas

• Global IT Services Sourcing Post Crises: Trends and Developments, by Richard Sykes

• Providing the “right” framework in a world of increased competition : the role of government and industry bodies, by Brian Nicholson

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For information on OECD events at the 2009 Internet Governance Forum, please see here.