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Session 1 - Performance measurement and performance management: An overview of issues and challenges
Session 2 - Performance measurement and performance management from the perspective of various actors: A review of experiences in selected countries
- Improving Value for Money in the UK NHS: Performance Measurement and Improvement in a Centralised System
Clive Smee, Chief Economic Adviser, Department of Health, UK
- Improving Accountability in a Decentralized System
Nina Rehnqvist Deputy Director General The National Board of Health and Welfare, Sweden
- Can a Tulip become a Rose? The Dutch Route of Guided Self-Regulation Towards a Community Based Integrated Health Care System.
Niek Klazinga, Diana Delnoij, and Isik Kulu-Glasgow, Academic Medical Centre - University of Amsterdam
- Providing Performance Information for Consumers
Gregg S. Meyer, MD, MSc and Thomas W. Reilly, Ph. D., Agency for Healthcare Research and Quality
Session 3 - Performance measurement activities at the international level: How can international comparisons assist national policy-making?
Session 5 - Towards integrated and coherent health information systems for performance monitoring: the Canadian experience
Session 6 - Building and implementing measurement frameworks
- Monitoring Performance, Improving Health: Enhancing Health Services' Impact on Population Health
Denis Roy, Fred Paccaud et Richard Lessard
- From Understanding Health Risks to Improving Population Health: An International Perspective on the Role of Public Health
L. F. Berkman, Cabot Professor of Public Policy, Harvard University, Katrina Abuabara, Stanford University
- Counting and accounting for public health program performance in a Federal system
Jan Bennett, Commonwealth Department of Health and Aged Care Australia
- Measuring hospital quality of care: the state of the art What information should be made available to the public?
Gérard de Pouvourville and Etienne Minvielle, CHEAR, INSERM/ CNRS, France
- Measuring and Improving Patients' Experience: How Can We Make Health Care Systems Work for Patients?
Angela Coulter, Chief Executive, Picker Institute, Europe
- Equity in the use of physician services: has equal treatment for equal need been achieved?
Eddy van Doorslaer, Professor of Health Economics, Erasmus University, Rotterdam (NL)
- Composite Indicators of System Performance
Peter C. Smith, Centre for Health Economics, University of York
- Measuring the Quality of Long-Term Care in Institutional and Community Settings
Naoki Ikegami, Department of Hospital and Medical Administration, School of Medicine, Tokyo, Japan and John Hirdes, Department of Health Studies and Gerontology, University of Waterloo, Waterloo, Canada
Session 7 - Applying indicators to improve health system performance
Session 10: Conference Summary/Highlights
- Rapporteur's Report
Jean-François Girard, Conseiller d'Etat et Président, Institut de recherche pour le développement, France and Etienne Minvielle, CHEAR, INSERM/CNRS, France
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