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Achieving the Millennium Development Goals is contingent on establishing effective and durable means to provide health care, education and other social services. Yet, improving service delivery in fragile states is a daunting task. Not only are the operational environments challenging, but contending with the wide range of policy, technical, and political issues is analytically complex.
Building upon previous research by the World Bank, DFID and other donors, the FSG conducted work on service delivery in fragile states in 2005-2006. This work examines common problems that affect service delivery in multiple sectors - analysing the factors that account for effective—and ineffective—service delivery for the poor. It will examine four specific sectors – health, education, potable water, and justice and security - drawing out major lessons learned. These will feed into the development of the principles for engagement in fragile states.
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