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The OECD Committee on Consumer Policy (CCP) works to increase trust in the global economy. It has a mandate to develop principles leading to a fair and transparent marketplace and seeks to ensure their effective implementation online and across borders.
Its current work focuses on building consumer confidence in the global economy through work on cross-border fraud and dispute resolution and redress; analysing the impact of new technologies and emerging business practices online; examining good practice in consumer policy regimes; and developing economic rationale for consumer policy. (More)
What's new
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on 05-May-2008
The OECD Washington Center regularly holds OECD Breakfast Series events to promote OECD work, and to give the Washington audience a chance to interact with OECD officials. The presentation will provide information on developments and trends, focusing in particular on the growing use of the Internet to conduct ID crime. Efforts to combat the theft will be described, as will policy guidance that was recently approved by the OECD's Committee on Consumer Policy. The discussants will provide further insights on how issues are affecting consumers in Canada and the United States.
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21-Mar-2008
As a contribution to the UN Marrakech Process on Sustainable Consumption and Production, the OECD has identified effective government approaches for using various tools (regulations, taxes, labeling, education) to promote the sustainability of consumption in economic, environmental and social terms.
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25-Jul-2007
The second Roundtable on economics for consumer policy (click here for a report on the first) brought academics and senior government officials together to examine the nature of failures in markets where supply-side competition is deemed to be effective. It considered the economic theories of information disclosure, focusing on two major industry sectors – telecommunications and financial services. How policies addressing demand side failures could be strengthened was considered.
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19-Jul-2007
Consumers enter into contracts covering a wide range of purchases – health care, housing, financial investment, telecommunication services and leisure services are some examples. In addition, with the increasing convergence of financial arrangements and consumer activities in modern life, consumers are prone to take on longer-term commitments. The OECD report on contracts takes a close look at how governments in different countries help protect the interests of consumers when they sign such contracts.
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16-Jul-2007
OECD Member countries have agreed common principles aimed at providing consumers with effective mechanisms to resolve their disputes and obtain redress for economic harm resulting from transactions with business. The new framework, which applies to disputes arising in both a domestic and cross-border context, is aimed at strengthening consumer trust on-line and at helping them benefit from e-commerce advantages.
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Global Forum on Competition
The seventh meeting of the OECD Global Forum on Competition (GFC) will be held in Paris on 21-22 February 2008.
OECD Global Forum on Competition
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