Competition

Disruptive innovations in legal services

 

Disruptive innovations are beginning to transform legal services and the manner in which they are delivered:

  • Online service delivery is allowing both legal professionals and unlicensed providers to serve clients remotely;
  • Ranking and review information regarding legal professionals is allowing clients to assess the quality of professionals before retaining them – a previously difficult proposition;
  • The unbundling of services, is transforming the distribution of tasks in legal services and ending traditional “black box” models of service delivery; and
  • Automation is changing the nature, and volume, of tasks that legal professionals perform.
As a result of these innovations and the new competition they bring, the regulatory framework in which legal professionals operate is under pressure.  Legal professional exclusivity, entry restrictions and self-regulation are all being challenged.

Competition authorities can play a role in advocating for regulatory systems that reflect current market realities and ensure market access for pro-competitive disruptive innovations. This process will require consideration of the objectives of legal professional regulations, particularly those addressing market failure, as well as the current design of those regulations.

The OECD held a discussion on the topic in June 2016.  All related papers, presentations and delegates experiences are available on this page. 

To read more about the key findings of the discussion, see this executive summary.  A detailed summary of the discussion is also available.

Read also: Disruptive innovation in Latin America and the Caribbean: Competition enforcement challenges and advocacy opportunities, 2016 

» Full list of Competition Policy Roundtables

JUNE 2016 SESSION DOCUMENTATION

KEY DOCUMENTS

Background Note by the Secretariat  • Note de référence du Secrétariat

Executive summary with key findings Synthèse avec points clés de la discussion

Detailed summary of the discussion  •  Compte rendu détaillé de la discussion

 

PANNELISTS AND PRESENTATIONS 

Caroline WALLACE Bio
Legal Services Board, UK presenting Regulation and innovation in legal services in England and Wales

Charley MOORE Bio
Founder and CEO, Rocket Lawyer presenting Rocket Lawyer's services

Louis DÉGOS Bio
Conseil National des Barreaux, France

Pierre AÏDAN Bio
Co-founder, Legalstart.fr

John O. MCGINNIS Bio
Professor, Northwetern Pritzker School of Law presenting Machine Intelligence and the Legal Profession

CONTRIBUTIONS FROM PARTICIPANTS

Summary of contributions 

 

Bulgaria

Finland

France English • Français

Chinese Taipei

United Kingdom

United States

BIAC

PRESENTATIONS

 

 

 

 

RELATED MATERIAL
 

Disruptive innovation in Latin America and the Caribbean: Competition enforcement
challenges and advocacy opportunities, 2016
 

Disruptive innovations and competition law enforcement, 2015

Competition and disruptive innovations in financial markers, 2015

Disruptive innovations and their effects on competition, 2015

Competition policy and knowledge-based capital, 2013

Digital economy, 2012

Market studies, 2008

 

 

» Access the full list of Competition Policy Roundtables

» Link to the  OECD Competition Home Page 

 

 

Related Documents