Measuring performance is the first step in understanding the strengths and weaknesses of any system and take corrective actions. In order to help the implementation of evidence-based public procurement policies and support required reforms, the OECD is developing indicators to measure the performance of public procurement systems.
Efficiency of procurement process
Efficiency in procurement can be measured in terms of transaction costs and time of procurement procedures. Efficiency can also be measured through the use of e-procurement and of aggregation vehicles like framework agreements and consolidated contracts.
Openness and transparency of the procurement process
Openness is understood as the fair and equal treatment of participants in the procurement process. It includes public disclosure of procurement rules; publication of procurement opportunities; publication of the results of the procurement processes, of contract modifications and of justifications for the use of procurement methods other than open tendering.
Professionalism of the procurement workforce
If the procurement workforce is not equipped to handle the increasing complexity of procurement, officials will not be able to maximise value for money and implement the goals of national procurement strategies. Capacities and training of the workforce are indicators for the performance of a procurement system.
Contract management and supplier performance
Contract management and supplier performance can be measured in terms of delivery management, relationship management and contract administration.