Public sectors face challenges linked to new information and communication technologies (ICTs) and the knowledge-intensive society, leading governments to rethink traditional administrative structures and functions. The OECD E-Government Project studies how countries are implementing e-government, and what this means for government in the future.

To remain competitive, organisations need to focus on ideas, information and skills renewal. Governments need to adapt their technology, structures and processes to respond to multiple demands. This has consequences far beyond governments' increasing use of ICT to deliver public services: it affects the very role of government and the management of knowledge by public sector institutions.

These changes require a fundamental shift in administrative culture and processes which surpasses simple technological change. They affect the underlying governance arrangements that define and protect the state's relationship with the citizen.

For further information, see our homepage on E-government .

For more information on OECD's work on public management and governance, see the Public Governance and Territorial Development homepage.

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