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21-Dec-2006
This report examines which enforcement regimes are cost-effective in securing a high level of compliance with consumer protection legislation. The report adopts a theoretical framework of deterrence whereby it is assumed that traders comply with the law when the costs that they will incur by acting unlawfully, if detected, will exceed the benefits that will accrue to them from the unlawful act. Various enforcement policy options are explored to assess how effective they are likely to be in meeting this condition, and at what likely cost.
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24-Oct-2006
E-mail and online shopping and banking have become a fact of life. How does cyberfraud impact the digital economy and what can governments do to protect e-commerce and use of the Net?
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13-Jul-2006
This report highlights key OECD member country achievements in implementing the OECD 2003 Guidelines for Protecting Consumers from Fraudulent and Deceptive Commercial Practices Across Borders. Three years on, the Guidelines have served as a valuable tool to help member countries develop adequate domestic and international legal frameworks to effectively combat all sorts of online and offline fraud and protect consumer confidence in the global marketplace.
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28-Apr-2006
The roundtable brought together leading academics, senior government officials and consumer representatives from OECD member countries to explore developments in economic research, particularly behavioural economics, focusing on the role played by consumers in relation to the efficiency of markets. Recognising that policy makers have tended to analyse the structure of the market rather than how consumers' behaviour shapes its outcomes, the Committee explored the extent to which economists' studies of the demand-side of markets might be able to contribute further to consumer policy.
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25-Apr-2006
This report analyses the disclosure issues raised by technically‑imposed restrictions on the use of digital content. It focuses on the application of copy control and digital rights management technologies in three areas: copy-protected CDs; online music, and DVD regional coding. In each of these areas, the report examines the kinds of restrictions that are commonly placed on usage of the products (for example, restrictions on making back-ups or private copies) and assesses the adequacy of the information that is provided to consumers concerning such restrictions.
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13-Apr-2006
RFID touches on several regulatory and/or policy issues with potentially wide-ranging social, economic, as well as national security implications, including international trade, intellectual property rights, standards, spectrum, security, and privacy.
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11-Apr-2006
This report presents an overview of the work achieved by the Committee on Consumer Policy to foster the development of fair and effective mechanisms for consumers to resolve disputes and obtain monetary compensation for losses encountered. It includes a comprehensive examination of member countries’ existing frameworks for consumer dispute resolution and redress and a summary of a public workshop organised by the CCP in April 2005.
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05-Jan-2006
This report makes recommendations for five areas in which practice can be improved to ensure that scams are more effectively understood and that campaigning against them is more integrated.
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19-Apr-2005
The OECD Workshop on Consumer Dispute Resolution and Redress in the Global Marketplace aims to enable a better understanding of existing mechanisms for addressing consumer disputes and to consider ways to improve the effectiveness of remedies in cross-border cases.
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07-May-2004
A list of national contact points has been recently released by member country governments to facilitate co-operation against cross-border fraud.
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Enhancing the value and effectiveness of environmental claims
