Outcome-focused Management in New Zealand
This paper discusses the uses of outcomes in public sector management in
New Zealand. It begins by describing the overall public management system
within which government departments operate, and how outcomes are used
within this system. It then outlines some work that is underway to improve the
focus on outcomes, and the way that outcomes are used within the system. The
remainder of the paper is a series of case studies of innovative uses of outcomes
in the New Zealand state sector.
Long abstract