Long abstract

Citizens as Partners: OECD Handbook on Information, Consultation and Public Participation in Policy-Making

This handbook offers government officials practical assistance in strengthening relations between government and citizens. It combines a brief review of basic concepts, principles, concrete examples of good practice, tools (including new information and communication technologies) and tips from practice. The approach and activities shown in this handbook support and complement formal institutions of democracy, and strengthen the democratic process.

Public Sector Innovation

Helping countries to innovate in public service delivery

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m-Government

Mobile Technology for Responsive Government

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Better Public Services

Partnering with Citizens and Civil Society

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