Politique des consommateurs

High-level OECD Conference ICTs, Environment and Climate Change

du 27-mai-2009 au 28-mai-2009

The Danish Ministry of Science, Technology and Innovation will host a high-level OECD Conference on how ICTs can improve environmental performance and mitigate climate change in all sectors of the economy. One of the sessions will address the role of ICTs for sustainable consumption, and will highlight the importance of consumer protection and education in this respect. The event will gather representative from governments, business, and consumer organisations.

Joint OECD/ICPEN meeting on Electronic Commerce

le 01-avr.-2009

On 1 April 2009, the OECD Committee on Consumer Policy and the International Consumer Protection Enforcement Network (ICPEN) held a joint meeting on Electronic Commerce at the OECD Headquarters in Paris. Discussions at the joint meeting will inform the review of the 1999 OECD Guidelines on Consumer Protection in the Context of Electronic Commerce that is being carried out by the Committee on Consumer Policy.

OECD participation in the EMARS II Launch Event

du 16-mars-2009 au 17-mars-2009


The OECD participated in the EMARS II Launch Event, held on 16-17 March 2009, in Vienna. During the meeting the deliverables of the EMARS project were discussed. The OECD took part in the discussion on the future steps in EMARS II project and explored possibilities of closer co-operation with the European stakeholders in consumer product safety issues. Information on the deliverables produced under EMARS can be found at http://www.emars.eu/EMARS_Deliverables.html

Consumer Product Safety: an OECD Roundtable

le 23-oct.-2008

The OECD Roundtable on Consumer Product Safety brought together representatives from government, the business and civil society to discuss emerging consumer product safety issues in OECD countries and non-member economies. Focusing on non-food items, and in light of recent developments and trends, participants examined the challenges in domestic and international consumer product safety regimes, and identified ways to address the problems, including through enhanced international information sharing.

OECD Breakfast Series: Developing Global Strategies for Combating Identity Theft

le 05-mai-2008

The OECD Washington Center regularly holds OECD Breakfast Series events to promote OECD work, and to give the Washington audience a chance to interact with OECD officials.  The presentation will provide information on developments and trends, focusing in particular on the growing use of the Internet to conduct ID crime. Efforts to combat the theft will be described, as will policy guidance that was recently approved by the OECD's Committee on Consumer Policy. The discussants will provide further insights on how issues are affecting consumers in Canada and the United States.

NSF/OECD Workshop “Social and Economic Factors Shaping the Future of the Internet”, Washington D.C.

le 31-janv.-2007

The NSF/OECD Workshop brought together economists, policy-makers, social scientists and technologists, to consider a broad range of factors which have relevance for the future of the Internet.

OECD-APEC Global Forum: Policy Frameworks for the Digital Economy, 14-17 January 2003, Honolulu, Hawaii, U.S.

du 14-janv.-2003 au 17-janv.-2003

This Forum, a joint initiative of the OECD and APEC, follows the series of major international conferences organised by the OECD on the theme of electronic commerce, the global digital economy and information society.

Consumers in the Online Marketplace. OECD Workshop on the Guidelines: One Year Later, Berlin, Germany

du 13-mars-2001 au 14-mars-2001

The Guidelines for Consumer Protection in the Context of Electronic Commerce aim to reduce the uncertainties encountered by consumers and businesses buying and selling online. The workshop explored efforts undertaken by governments, business and consumer organisations to implement the Guidelines.

Building Trust in the Online Environment: Business-to-Consumer Dispute Resolution, The Hague

du 11-déc.-2001 au 12-déc.-2001

Online alternative dispute resolution mechanisms (ADR) hold the promise of providing fast, low-cost and accessible redress for a large number of small claims and low-value transactions arising from business-to-consumer (B2C) online interactions